Overview
This section contains Fulfillment module webhooks
Webhooks allow your system to receive real-time updates whenever an event occurs in the Fulfillment process. Instead of polling the API, we notify your endpoint with structured event data, enabling seamless integration.
Webhook Details
Digitization Completed - When the order is Digitized at our PaaS Portal then it is triggered. It is used in Order With Prescription Flow & an optional Webhook.
Digitization Rejected - When the Prescription Order is cannot be fulfilled this webhook will be triggered.
Order Assigned - When Order is placed and gets assigned to a pharmacy. This is generally used in Order With Prescription Flow & It is optional Webhook.
Order Accepted - When order get accepted by pharmacist.
Order Rejected - If an order is rejected by the pharmacist or order is cancelled manually then this webhook is called.
Order Re-Assign - When a Order gets Rejected by Pharmacy we try to re-assign it to another nearby pharmacy.
Order Shipped - When order is ready for shipping.
At this stage the delivery is being assigned to our delivery partner and tracking URL is available. But, it might show no delivery assigned as it will be searching for Delivery Rider.
Order Picked Up - When order is picked up by delivery rider and details of Delivery rider are available.
Order Delivered - When Order Gets Delivered to patient.
Order Split ⛔- When order gets reassigned this webhook this triggered.
Webhook Sequence
Delivery Order Sequence
Digitization Completed. (Only Prescription Order)
Digitization Rejected. (Only Prescription Order)
Order Assigned. (Optional)
Order Accepted.
Order Rejected.
Order Re-Assign. (If Order gets Re-assigned)
Order Shipped
Order Picked Up
Order Delivered
Pickup Order Sequence
Order Accepted.
Order Rejected.
Order Shipped
Order Delivered
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