Order Rejected

This webhook is triggered when the order is Rejected by pharmacy.

Rejections can be of two types :

• Final Rejection : This rejection indicates that the order will not be processed further. It can be identified using is_final_rejection : true .

• Normal Rejection : This rejection means an order can be re-assigned again & will be processed further. It can be identified using is_final_rejection : false .

{
  "id": "Z6zjjwoBRT005TwFcflWPw==",
  "transaction_type": "sales",
  "transaction_nature": "reject",
  "chemist_id": "9kVNNczng10TbflL7zZEDA==",
  "reference_number": 0,
  "payment_mode": "Cash",
  "payment_date": "1900-01-01 12:00:00",
  "delivery_type": "delivery",
  "order_number": "O9M6HJW44D",
  "partner_order_id": "1234",
  "bill_no": 0,
  "bill_date": "2025-01-29 12:23:59",
  "order_status": "rejected",
  "reject_reason": "Other",
  "total": 1300,
  "amount": 1300,
  "order_by": "",
  "draft_order_id": "y1sw0N315wy4+UDhhT5FjA==",
  "draft_order_shipping_charge": 30,
  "patient_id": "rfojNNab+jNKqxDTYowQSQ==",
  "patient_name": "Manav Patel",
  "mobile": "7458787853",
  "billing_for": "Manav Patel",
  "billing_for_mobile": "7458787853",
  "doctor_name": "",
  "bill-pdf-url": "http://localhost/evital/invoice/TzlNNkhKVzQ0RA==/print/",
  "direct_payment_url": "",
  "remark": "",
  "chemist_code": "C00ER",
  "delivery_person_name": "",
  "delivery_person_mobile": "",
  "tracking_url": "",
  "is_final_rejection": false,
  "items": [
    {
      "price": 130,
      "directions": "0-0-0-0",
      "quantity": 100,
      "mrp": 130,
      "discount": 0,
      "batch": "",
      "expiry": "01/00",
      "gst": 139.29,
      "gstpercentage": 12,
      "amount": 1300,
      "size": 10,
      "medicine_name": "Dolobest MR 100mg/500mg/250mg Tablet",
      "pack_size": "10 Tablets",
      "dosage_type": "",
      "image": "https://d3cgpvqmlaynvp.cloudfront.net/storage/medicines/thumb/default.jpg",
      "medicine_id": "LXarW6vPNnrbm2bwTZmnOw==",
      "partner_medicine_id": "1234",
      "manufacturer_name": "TTK Healthcare Ltd",
      "hsn_code": "",
      "medicine_type": "drug",
      "packing_size": "10 tablets in 1 strip",
      "cess": 0,
      "cess_percentage": 0,
      "price_to_retailer": 0,
      "margin": 0,
      "base_price": 0,
      "landing_price": 0,
      "location": "",
      "sale_discount": 0,
      "lock_discount": "no",
      "sell_in_loose": "yes",
      "loyalty_points": 0,
      "loyalty_points_percentage": 0,
      "batch_discount": null,
      "returnable": "yes",
      "b2c_margin": 3,
      "loyalty_points_redeemed": 0,
      "stock_adjusted": "pending",
      "offer_id": 0,
      "item_category": "drug",
      "expiry_return": "1900-01-01",
      "gst_percentage": 12,
      "order_type": "sale",
      "reference_medicine_code": "I00014"
    }
  ],
  "order_custom_fields": {},
  "patient_custom_fields": {}
}