Check Serviceability V3

To check if a location is serviceable

With this API you can check which location are serviceable and are allowed for placing the order either for pickup or delivery type order. We check real-time availability of the nearby pharmacy-stores whether they are online or not.

We provide 5 delivery-service primarily:

Delivery Service Type	Delivery Time	When to Choose Which Delivery Service ?
Quick	within 60 min	Ideal for Quick-Commerce Unique Medicine SKU availability ranges from Small to Medium (may vary depending upon the tier of city)
Regular	within 2 hour	Ideal for Quick-Commerce Unique Medicine SKU availability ranges from Medium to Large.
In Stock Same Day	within 8 hours	Ideal for Insurance-Provider & TPA Unique Medicine SKU availability ranges from Medium to Large.
Same Day	within 24 hours	Ideal for Insurance-Provider & TPA Unique Medicine SKU availability are Large.
PAN India	within 5-7 days vary upon distance	Ideal for General Use Unique Medicine SKU availability are Large.

Things to know

1. Since this API contains real-time availability of the pharmacy-store it is required to refresh the location-token periodically.

• When to refresh the location_token

  • Refer to a threshold of 15 min limit.

  • Upon cart-screen loading.

  • Before Placing the order.

  • When patient location is updated or address is changed from address book, cart screen etc.

1. When you can place the order ?

• When you get serviceable as true

Get serviceability check

POST {{apiUrl}}fulfillment/orders/check_serviceability_v3

Request Body

Name	Type	Description
apikey*	String	Authentication Token
latitude*	String	Latitude of the customer
longitude*	String	Longitude of the customer
zipcode*	String	Zipcode of the patient
service_type*	'quick' | 'regular' | 'in_stock_same_day' | 'same_day' | 'pan_india'	Stringified array of service types. For eg. "[\"quick\",\"regular\", \"in_stock_same_day\",\"same_day\", \"pan_india\"]"
delivery_type	'pickup' | 'delivery'	delivery (Default): Order will be delivered. pickup : Order will be of pick-up type.
full_address	String	Full address of the patient for eg. Office B, 3rd Floor, 4D Square Mall, below PVR Cinema, Motera, Ahmedabad, Gujarat 380005

200: OK Success

{
    "status_code": "1",
    "status_message": "Success",
    "datetime": "2026-02-14 09:51:58",
    "version": "1.1.547",
    "data": {
        "quick": null,
        "regular": {
            "serviceable": true,
            "error_slug": "",
            "location_token": "lGtSXojVIMwGbrsVqY03B4oboixKAingRNU6lPAIQy/G8L6J9CBmGcTGrx8f/RihijStxJAuMwNf55aMGcSgfrTDU2AKOBcyyhebNW3yc28acHe2sRSSYqtsFqwRfUJDrNQlcht1yEs8+Va6q3jbK69T5piJ7IM/RDpeWWoTvV5o0LFwLueIPfF2EGTMCLXPr191diEc/YmJOJj8hcq/q1XaUyUv0HeUVhe+XC9t6ynlfE2g6q6DlWbTytHQE3OfHyqjWw6QFA41SCo9QmRi/A=="
        },
        "in_stock_same_day": null,
        "same_day": {
            "serviceable": true,
            "error_slug": "",
            "location_token": "lGtSXojVIMwGbrsVqY03B5pG3EIS1dxZwe8yXIiW4NC4B4+02Uu+Iu1EoS5ynBnbz4j7Okw453FONcjxoUYEgzDkbuENC8PbMRNDsk2hNtAwLuTa9kF/VI7Vrs9ddwhtYnOyoDti7K21+BwHIuOP4CJVHu6kvQtFCN7d9XMg1LDzcA+1HcO3B9RXi3ej3nAy+7KhBuUfhI86N48Aewi29xxwEkLVMHfSj6bvvdAAjIdDRvW8NV2mBanAJn8pCfdz4T63PND9YuAL+s761e5Emg=="
        },
        "pan_india": null
    }
}

200: OK Invalid params

200: OK Not Serviceable

Errors Explanation

• no_pharmacy_found

  • Currently no pharmacy are available there to take the order or area is not serviceable at the moment.

• no_pharmacy_found_due_to_off_hours

  • When pharmacies are there but they are offline or due to their store timing store is closed.